Aboitiz Group (Ferries), Philippines
The Aboitiz Group is the single largest and most efficient integrated transportation company in the Philippines: Aboitiz One is a domestic and international sea & land delivery and logistics company. WG&A Inc is the largest passenger, transport and cargo shipping company in the country. Renoir Implementation Services, a division of the Renoir Group, was asked to look at performance improvement through Business Process Re-engineering across the business. The result was a series of engagements over two years delivering substantial financial and behavioural results. In addition, Renoir carried out assessments at three additional Aboitiz companies: Union Bank, Vasayan Electric Company and Aboitiz Jebsens. The company faced competition from increasingly aggressive domestic and international competitors. At the same time, costs were spiralling upwards due to the devaluation of the Philippine Peso against the dollar, which is used for fuel and capital equipment, two major expense groups.