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We are a global management consultancy that delivers exceptional outcomes and sustainable change

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Achieve successful transformation through employee engagement

November 29, 2024 | Business Transformation

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At a Glance

  • Successful transformations must be supported by the right processes, resources, technology, and emotional support.
  • Sustainable transformation involves three stages of change – procedural, behavioural, and cultural change.
  • Establishing a Transformation Management Office can help support your transformation programme, led by experts with in-depth knowledge and experience across multiple domains.

Business disruption used to be a rare event that only affected the unlucky few in certain industries, but it has become so common in today’s uncertain market world due to factors such as geopolitics, digitalisation, climate change, and global volatility.

With the exception of pandemics, most organisations have reported at least one disruption in the last two years, related to cybersecurity threats, supply chains, labour shortages, extreme weather patterns, and regulatory changes. This is why transformation is important for organisations that want to effectively manage the disruptions that are constantly impacting the business environment.

Chances of transformation failure are high

Up to 70% of corporate transformation initiatives are likely to fail, according to the well-known renowned leadership and change expert, John Kotter. That was 29 years ago.

Today, almost three decades later, the trend remains similar. Approximately 67% of the 900 C-suite managers surveyed reported at least one underperforming transformation in the last five years.

Typically, organisations allocate significant resources and spend billions on transformation initiatives. But with high failure rates, these investments represent significant value erosion. How can leaders maximise their chances of transformation success?

Tilt the odds in favour of a successful transformation

Transformations are challenging for everyone involved because employees are at different career stages, facing unique challenges, and learning at varying paces. To ensure successful transformation, leaders must provide their teams with the right processes, resources, technology, and emotional support to drive change.

In short, leaders who engage with their employees to drive transformation are much more successful. Rather than pushing the emotions aside or ignoring them, leaders need to engage, acknowledge and manage emotions and change.

With over 30 years of experience, Renoir Consulting’s core focus is on the same trajectory – people engagement at all levels. We believe that sustainable transformation involves three stages of change:

1. Procedural change: Our consultants define essential enablers for a successful transformation by tailoring our approach to meet your specific needs. At this stage, we design, develop, and test practical solutions to ensure they align with your objectives.

2. Behavioural change: To achieve the desired transformation outcomes, employees must receive relevant training, coaching, and support to adapt their behaviours. Leaders need to help employees understand the benefits and rationale behind the transformation. Ongoing performance measurement, monitoring, and behavioural audits provide insight for corrective action.

3. Cultural change: Sustainable transformation requires a cultural shift, demonstrated through consistent behaviour. Through extensive coaching and knowledge transfer, our consultants will also leave your organisation with the tools, capabilities, and a culture of continuous improvement required for sustainable change.

Supporting your transformation with the setup of a TMO

Transformation is harder than we thought, as the statistics show. Without knowledge and expertise, the likelihood of failure is high. Renoir can work with your organisation to establish a Transformation Management Office (TMO) to manage your transformation programmes, guiding you through every stage of the transformation.

The TMO is headed by a seasoned leader from Renoir and supported by a dedicated team comprising Renoir experts with deep knowledge and experience in various areas including finance, operations, project management and change management.

We will define your transformation strategy and roadmap based on your specific goals and challenges, ensure the effective execution of initiatives and monitor the progress, mitigate risks and resolve issues that arise during the transformation process, and facilitate communication and collaboration between stakeholders at all levels.

At Renoir, we believe that people are the catalysts for successful transformation. Therefore, our approach emphasises a culture of continuous improvement within your organisation to sustain the transformation momentum even after our engagement concludes. When your people are equipped with the right tools, capabilities and mindset, they are ready for a successful transformation. And so will your organisation.

Begin your transformation today.

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