David Ruiz, Operation Manager, USA Recently, I spoke with a potential client who was struggling to understand why they were not achieving better results from the many improvement initiatives they had launched over the past couple of years. They had conceived the initiatives to address specific problems that the company had been facing year after
By David Ruiz, Operations Manager, USA Many companies pour money into internal communications initiatives with the end goal of better employee engagement. While this is a noble cause, why do so many continue to miss the mark? Recent studies have revealed that between 25 and 35% of employees rate their company’s internal communications as poor.
By Benjamin Fellows, Project Leader We Brits are experts at rationalising the poor productivity that has plagued our economy for decades. But with the imminent possibility of leaving the European Union, surely now is the time to stop making excuses and do something about it. Improved productivity benefits all components of a country’s economic machine.
Change initiatives often meet with resistance. Many people find the idea of change unsettling, especially when it leaves them asking questions that can’t be answered until the end of the project. Knowing this, communicating effectively with everyone affected should be seen as a key aspect of managing a change project. Taking a structured approach to
Global teams have become more common in recent years. These include both multicultural teams working together in one location and teams spread across various countries. Joining such a diverse team can be a daunting experience, even for seasoned professionals. Here are a few tips gathered from my experience of working with multiple cultures, both in
During a recent project a senior manager at a client company commented that it always takes them a long time to book flights, and asked if we knew any way to speed up the process. Nowadays, individuals can book a flight online within a few minutes. Simply input your travel dates and airports and you’re
How often are you surprised by a decision or shocked by the outcome of an agreement? Unfortunately most companies around the world focus on business as usual, so are unprepared to cope when unusual situations occur. But there is a way you can prepare for the unexpected: scenario planning. Scenario planning is a structured way
Far too often, issues in an organisation are attributed to distorted lines of communication and a noticeable void between the employees on the ground and senior management in the boardroom. To rectify this, the most popular option seems to be to run an online employee engagement survey. But is that the best approach? Let’s look
Performance management is all about aligning employee performance with what the company needs, typically from a top-down perspective. Performance motivation, on the other hand, follows a bottom-up approach, encouraging employees to develop themselves in line with the organisation’s values. Performance management has been the more popular choice for years now. It typically takes the form