During a recent project a senior manager at a client company commented that it always takes them a long time to book flights, and asked if we knew any way to speed up the process. Nowadays, individuals can book a flight online within a few minutes. Simply input your travel dates and airports and you’re
Far too often, issues in an organisation are attributed to distorted lines of communication and a noticeable void between the employees on the ground and senior management in the boardroom. To rectify this, the most popular option seems to be to run an online employee engagement survey. But is that the best approach? Let’s look
Performance management is all about aligning employee performance with what the company needs, typically from a top-down perspective. Performance motivation, on the other hand, follows a bottom-up approach, encouraging employees to develop themselves in line with the organisation’s values. Performance management has been the more popular choice for years now. It typically takes the form
We’re all too aware of the negative connotations often associated with management consultancies. In many cases consultants are brought in when a company is in a desperate situation. Admittedly they don’t always provide the necessary lifeline, perhaps due to a failure to ensure that the solutions they put in place will result in sustainable improvements.
Organisations usually adopt cost reduction only as a short-term solution to an immediate crisis, then fall back into their old spending patterns as soon as the crisis passes. While they may be effective in the short term, such cost reduction techniques, executed in a rush and without a long-term vision, can prove counterproductive and make
Employee empowerment is a management technique that involves equipping teams with the tools and resources they need to take initiative, make confident decisions and solve problems without supervision. While empowerment is touted as the answer to many a corporate conundrum, the results often fall short of leadership expectations. Leaders can improve the results by focusing
Sugandha Taneja, Project Lead We were all brought up with fairy tales that had happy endings – ‘and they lived happily ever after’. In the world of consulting, a fairy-tale ending is every client’s dream. In short, they all wish for positive results that last forever. Is sustainable change an impossible pipe dream? One of
Joesph Wilkinson, Senior Consultant “Projects are often viewed as being fundamentally rooted in technology. This is because most projects are technical. Unfortunately, this orientation toward technology has obscured the true purpose of projects. The truth is that projects are all about business – not technology. The fundamental objective for a project is to achieve a